The entire telecom industry is feeling the pinch of higher customer acquisition and retention costs, higher operating costs, erosion of Average Revenue Per User, increasing traditional and non-traditional competition, and an ever-expanding list of regulatory requirements. While your team knows telecom, Idealsource Consultant knows Operations Support Systems/Business Support Systems, Mobility, and Core Telecom technologies that can help transform your current application environment to grow ARPU and expand network efficiency.
Idealsource delivers a full suite of services to streamline back-office functionality, improve time-to-market with new products, and enhance customer service. Our solutions and services are designed within the full range of telephony protocols for OEMs to successfully build, test, customize, and support the best products for service providers to offer to their end users. Few industries rely on business alliances for success more than telecommunications. Let's get connected to help build your value chain.
Technology challenges in Communications industry:
- Managing customer relationships
- Billing & provisioning